If you purchased a car, van, or motorbike on PCP or hire purchase between 2007 and 2021, you could be due thousands back in compensation.
100% no win, no fee*· Instant claim checks · Expert support when you need it · Average compensation of £1,600
Roughly 90 per cent of new cars and 50% of used cars** in the UK are bought on finance. But it seems not all of those deals have been fair.
Thousands of drivers have complained to the Financial Conduct Authority (FCA) claiming they’ve paid over the odds. It’s led to a review across the board — the findings of which may surprise you.
Undisclosed commissions and conflicts of interest have led to mis-selling in car finance agreements.
A ban on discretionary commission models allowed brokers to inflate interest rates for their own gain.
Drivers lacked clarity on how commissions affected their loan costs, and were often unaware of the financial implications.
Martin Lewis, MoneySavingExpert.com
Get an instant answer about whether you can claim and how much you may be able to claim.
Add your personal details like name, date of birth and address.
We look for your finance agreements for the past 6 years. Using a credit check platform to carry out a check to see which finance agreement qualify.
You decide if you’d like us to help to get your claim started.
No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a PCP claim you can do this yourself for free by contacting the car dealership or finance provider and if that is not successful you can complain to the Financial Ombudsman Service. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.
If you have been mis-sold, you’ve been in the dark for long enough. It’s why we’ve done everything to make claiming as simple and straightforward as possible. No complex forms, no legal jargon — just a clear road to potentially getting money back in your pocket.
Our free, easy-to-navigate claims tool instantly determines if you're eligible to make a claim. With no obligation to proceed, what’s the harm in trying?
You don’t need another voice in your ear but, if you need a hand, our team of friendly claims handlers are here to help, 24/7.
Peace of mind is priceless. That's why are partners operate on a "no win, no fee*" basis — if you don't reclaim, you don't owe a penny.
We’ll give you an instant answer about whether you can claim and how much you may be able to claim. If you decide that you’d like to move forwards, here’s what happens next.
A letter will be drafted by your solicitor and dispatched to your lender, outlining the details of your mis-sold claim.
Two weeks in, your lender should have acknowledged your claim. If there's silence, a letter will be sent to chase up.
Lenders typically reply before 2 months, either providing a final decision or the next steps. This could include a discretionary commission agreement.
If your claim goes to a discretionary commission arrangement, the process will pause until the FCA releases its findings and directives post-investigation.
Most claims are sent to banks or lenders associated with car manufacturers, rather than the car makers themselves. That said, you can cut out the middle man — Our partners successfully settled cases involving leading companies like BMW, Audi, Mini, Volkswagen, Kia, and Toyota.
You can typically make a PCP claim for any agreements entered within the last 6 years. However, if you've only recently become aware of the potential mis-selling, the clock could start then.
The status of a loan — whether it's been fully paid off or is still being paid — can not stop you from claiming if you believe you were mis-sold. Claims are based on the manner in which the agreement was sold, the transparency of the terms and whether all relevant information was provided at the time of sale, not how much you’ve repaid.